General Terms and Conditions

Version: 24 August 2026. The contract language is the language selected during checkout.

1. Scope and seller

These terms apply to orders from Waldbyte Digital Agentur, owner Nayab Noor, Niederwaldstraße 1b, 76437 Rastatt, Germany (“Waldbyte”). We sell to consumers and businesses. A consumer acts mainly outside a trade or profession; a business customer acts in a commercial or professional capacity.

2. Products

The products are digital content, particularly PrestaShop modules and related files. Installation, customisation or other services are included only where expressly stated on the product page or agreed separately.

3. Contract formation

Product listings are invitations to order. By clicking the final purchase button, the customer submits a binding offer. The contract is accepted by our confirmation, payment confirmation or provision of the download, whichever first clearly communicates acceptance.

4. Prices, payment and delivery area

The final price displayed at checkout applies. VAT is not shown under the German small-business rule in Section 19 UStG. No shipping costs apply to digital delivery. PayPal and card methods offered through PrestaShop Checkout and bank transfer are available as shown before the order is placed. Delivery normally follows confirmed payment. Orders currently require a German billing address.

5. Delivery and customer duties

Products are supplied through the customer account or a download link. Customers must provide a valid email address, protect account credentials, save the files and create backups before installation.

6. Licence

The purchase grants a simple, non-exclusive and non-transferable licence for the number of shops stated on the product page. Unless expressly permitted, files may not be resold, shared, sublicensed, published or made available to third parties. Intellectual-property rights remain with their owners.

7. Compatibility

Supported PrestaShop and PHP versions and other requirements are stated on each product page. The customer must check them before purchase. Third-party themes, modules, overrides, customisations and server settings may affect operation and are not deemed compatible unless expressly stated.

8. Updates and support

The product page determines the commercial update period, renewal terms, support duration and support scope. Support normally covers reproducible defects in a supported standard environment and reasonable help using documented functions. Installation, custom development, migration, repair of third-party code and work in unsupported environments are not included unless expressly stated.

Independently of commercial periods, we provide legally required updates, including security updates, for the period reasonably expected from the type and purpose of the digital product, the circumstances and the nature of the contract, and inform customers when they are available. Commercial update or support periods do not restrict statutory digital-product conformity rights.

9. Right of withdrawal

Consumers have the statutory right described on the “Right of withdrawal” page. For digital content, it may expire after the required express consent, acknowledgement and contract confirmation when performance begins.

10. Statutory conformity rights

Statutory rights for defects and conformity of digital products apply. Customers should describe problems with the module, PrestaShop and PHP version, relevant theme/modules, steps to reproduce and error output. These reporting details do not restrict statutory rights.

11. Liability

We have unlimited liability for intent, gross negligence, injury to life, body or health, fraudulently concealed defects, guarantees and mandatory statutory liability. For slight negligence concerning an essential contractual duty, liability is limited to the foreseeable typical loss. Otherwise liability for slight negligence is excluded to the extent permitted by law.

12. Data protection

Personal data is processed as described in our privacy policy.

13. Consumer dispute resolution

We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board.

14. Governing law

German law applies excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice does not deprive them of mandatory protection in their country of habitual residence.

15. Technical steps for concluding the contract

The customer places a product in the cart, checks the cart, enters the information required for the account and invoice, selects a payment method, reviews the final order summary and mandatory information, confirms the required declarations, and submits the order using the “Order with obligation to pay” button. The process can be cancelled at any time beforehand.

16. Correcting input and storing the contract

The cart, customer details, billing address and payment method can be corrected before submission using the edit and back functions and ordinary browser and input controls. Order data is stored for the statutory retention periods and can be accessed in the customer account. The contract confirmation and the terms, withdrawal information and digital-delivery information applicable on conclusion are provided by email on a durable medium.

17. Contract languages and codes of conduct

German, English and French are available for concluding the contract. The contract language is the language selected during checkout. We are not subject to a specific code of conduct.

18. Final provision

If a provision is ineffective, the statutory rules apply and the remaining provisions remain unaffected.