WhatsApp Contact Widget for PrestaShop

What problem does it solve?

Customers often want a quick answer before buying, but a standard contact page creates friction. WB LiveChat WhatsApp adds a floating contact widget to product and storefront pages and opens a WhatsApp conversation with your configured number.

Features

• Configure the WhatsApp phone number, popup message and button label.
• Choose the floating button position and bottom offset.
• Enable or disable the widget from the module settings.
• Generate a prefilled WhatsApp chat URL from the visitor’s click.

Compatibility

Compatible with PrestaShop 1.7, 8 and 9. PHP compatibility follows your PrestaShop release. The widget is multilingual through the shop context and should be tested in each multistore theme. The module does not store chat messages in PrestaShop.

External service and privacy

Before a visitor clicks, the module only renders a button in the shop. Clicking sends the visitor to WhatsApp and WhatsApp may process the visitor’s data under its own terms and privacy policy. Disclose this external link in your privacy notice.

Included, licence and support

Version 1.0.0, module ZIP and configuration documentation are included. One shop licence is included unless the offer states otherwise. Updates and support follow the period shown on this page. Support covers configuration and reproducible module defects; WhatsApp account issues, custom development and legal advice are excluded.